The Open Doors Project

In Spring 2024 we sent feedback questionnaires to our parents and carers so that we could improve our service. Half of parents responded, and you can see the results below.
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1. 100% of parents and carers would recommend The Open Doors Project to other families!
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2. On a scale of 1 (very unhappy) to 5 (very happy), parents and carers rated how pleased they were with our service:
           

• 6% were 'happy'

• 94% were 'very happy'​

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3. Parents and carers were asked to identify things they like about The Open Doors Project.
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• "It gives my son an opportunity to explore and learn outside in nature. He struggles to learn inside but he is so happy and learns so much with his open doors sessions."

• "The time and effort they put in with each child, nothing is ever too much."

• "The fact my child can enjoy outdoors and be safe. The fact he can attend something in the holidays so it's not as overwhelming for me to try find things to do and struggle."

• "Gives child opportunity to socialise with children, with similar needs, outside of the school environment, taking part in fun outdoor activities/trips.

• "It provides a safe, stimulating, educational experience for my ASC child aswell as offering respite for other siblings in the family."

• "It's the fact our child always enjoys each sessions at the open doors project and comes back home super happy."

• "The staff are amazing with my son. He suffers with anxiety and he initially struggles to go but everyone is so patient with him and once he's there he always has a fabulous time."

• "'R' struggles to relax around other children but the smaller groups and amazing patience of the staff means 'R' is able to enjoy the days out."

• "Open doors has been wonderful for my son. It’s improved is confidence, his knowledge of the outdoors and he has built so many happy memories."

• "The open door project is a wonderful project that brings wonderful activities for our special needs children while giving us parents a break."

• "They keep us updated especially the anxious mums."

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4. Parents and carers were asked to identify things we could do better, and new things they would like to see in the next year.

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• 4 respondents would like to see longer sessions.

• 4 respondents would like there to be more frequent sessions.​

• 2 respondents would like more notice in advance of sessions.

• Respondents suggested the following activities which could be included: swimming, arts and crafts, bowling, more train and bus journeys, cinema, the theatre, ferry trips, zoos, farms, and historical places."
  
  We will take this on board in order to improve on our service.
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